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The Knowledge Academy

Straight-talking guides for local business owners on getting found on Google, ChatGPT, Perplexity and everywhere else customers now search. Pick a topic and read what applies to you.

6free articles
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AI Visibility23 Jul 2026

Local SEO vs AI Search in 2026: What's Different and Why You Need Both

Local SEO gets you into Google's Local Pack. AI search gets you named directly by ChatGPT and Perplexity. The raw ingredients overlap heavily — here's exactly where they don't.

Reviews & Reputation21 Jul 2026

Why Google Reviews Are Now the Key to Getting Found by AI

Reviews now carry real weight in Google's local ranking and act as a hard cutoff for AI assistants deciding who to recommend. Here's what actually moves the needle.

Google Business Profile17 Jul 2026

Google Business Profile in the AI Era: Your 2026 Checklist

GBP signals now make up roughly a third of your local ranking, and the same profile feeds Google's AI Overviews and Gemini directly. Here's every section worth getting right.

AI Visibility14 Jul 2026

Why ChatGPT Only Recommends 1 in 100 Local Businesses (And How to Be One of Them)

ChatGPT names a local business in roughly 1.2% of relevant searches, and only if it's rated 4.3★ or higher. Here's exactly what that means for you.

Getting Started10 Jul 2026

How to Set Up Your Google Business Profile Properly (Step by Step)

The one free listing that makes the single biggest difference to being found locally — and how to do it right the first time, in about 20 minutes.

Getting Started5 Jul 2026

NAP Consistency: Why Your Name, Address and Phone Must Match Everywhere

One old address on a forgotten directory can quietly cost you AI recommendations. Here's how to find and fix every mismatch.

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